Designation Office Manager Qualifications Must possess a high degree of interpersonal relationship skills, and be capable of relating to a variety of people and personalities. Considerable initiative and judgment required. Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. Must have a sympathetic attitude toward the care of the frail elderly; ability to read, write and carry out directions; maturity to deal effectively with the demands of the job. Scope and Purpose The Office Manager serves as ambassador of this living center within the community. Maintains non-medical records: accounts payable and receivable and human resources. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center. Full time. Duties and Responsibilities Provides information to inquiries with the intent of achieving application for residency Conducts tours for prospective residents, families and referral resources. Maintain resident data base Prepare and process resident billing statements Responsible for collection of all rents Types, copies, orders and maintains inventory of office supplies and marketing materials and performs other clerical duties as required. Prepare and process payroll and personnel record information; workers’ compensation injury reports, including lost time; employee attendance records Prepare and process accounts payable Follows policies, procedures and practices outlined in the Heritage Property Management Operations Manual; compliance with state and local licensing regulations; and federal and state fair- housing guidelines.