Employment Opportunities with Heritage Senior Communities

Heritage Property Management Values

Heritage Property Management is founded on six core values: Honesty, Quality, Respect, Teamwork, Potential and Balance. These values are interwoven throughout all we do and are. As a family-owned business, owned and managed by the third and fourth generations of the Reenders family of Grand Haven, Michigan, we are committed to excellence in all we do. Our founding father’s motto was “I won’t build anything I wouldn’t live in myself.” This holds true for us today, as well.

When we have employment opportunities, we seek to fill them with people of integrity, with a strong desire to do the right thing, for the right reason, at the right time: People who embrace our core values.

If you are such a person, we invite you to apply in person or complete the Employment Application.

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Administrator

Qualifications

Education and experience relevant to working with frail elderly, as well as elderly having dementia (including Alzheimer’s disease). Prefer BA in related field (business administration, health care, hospitality, etc.) Innovative and creative thinking processes. Must be capable of assuring program planning, development and implementation of services to the residents is consistent with the home’s program statement and in accordance with the individual resident service plan and agreement.

Scope and Purpose

Full time: the Administrator will work sufficient hours to assure that all aspects of the position are fulfilled. Administrating by controlling and directing the on-site staff towards the achievement of goals as set forth by the owners and the corporate management team. Responsible for all phases of the operation including, but not limited to, the general administration and maintenance of the physical plant; the marketing of the property; direction and control of all personnel and resources to the end that the property is maintained at all times in good physical condition with a profitable fiscal operation. Responsible to assure that residents’ needs are met in the most appropriate manner possible. Assure quality of care and service to residents. Assures that all personnel are adequately and appropriately trained for the duties they are required to perform.

Office Manager

Qualifications

Must possess a high degree of interpersonal relationship skills, and be capable of relating to a variety of people and personalities. Considerable initiative and judgment required. Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. Must have a sympathetic attitude toward the care of the frail elderly; ability to read, write and carry out directions; maturity to deal effectively with the demands of the job.

Scope and Purpose

The Office Manager serves as ambassador of this living center within the community. Maintains non-medical records: accounts payable and receivable and human resources. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center. Full time.

Duties and Responsibilities

  • Provides information to inquiries with the intent of achieving application for residency
  • Conducts tours for prospective residents, families and referral resources.
  • Maintain resident data base
  • Prepare and process resident billing statements
  • Responsible for collection of all rents
  • Types, copies, orders and maintains inventory of office supplies and marketing materials and performs other clerical duties as required.
  • Prepare and process payroll and personnel record information; workers’ compensation injury reports, including lost time; employee attendance records
  • Prepare and process accounts payable
  • Follows policies, procedures and practices outlined in the Heritage Property Management Operations Manual; compliance with state and local licensing regulations; and federal and state fair- housing guidelines.
Resource Manager

Qualifications

Prepared by education or experience to coordinate personnel. Must possess a high degree of interpersonal relationship skills and be capable of interacting appropriately with a variety of people and personalities. Considerable initiative and judgment required. Word processing and clerical skills, including Excel are required.

Scope and Purpose

The Resource Manager serves as the internal manager of all human resources as well as facilitating accounts payable. The Resource Manager works closely with the Resident Services Coordinator, Chef and Housekeeping supervisor to assure all staffing and training needs are met. The Resource Manager reports to the Administrator.

Duties and Responsibilities

  • Employee recruitment and hiring
  • Maintain employee records as required by policy
  • Schedule staff as needed for all departments, in collaboration with the department manager, within budget
  • Worker’s compensation oversight
  • Verify hours worked for payroll
  • Maintain performance records
  • Coordinate orientation for new employees
  • Coordinate peer mentor program
  • Coordinate and conduct on-going training for all staff in collaboration with department managers.
  • Follow policies, procedures and practices defined in the HPM Operations Manual, Employee Handbook, and state of
  • Michigan HFA rule books, as well as fair housing and equal opportunity employment regulations.
Community Relations

Qualifications

Prepared through education or experience to initiate and maintain professional interactions with a variety of people. Strong social skills to handle telephones, greeting guests to the living center, ability to represent the living center and participate in exhibits and senior expos. Valid driver’s license and reliable transportation to assist with external marketing.

Scope and Purpose

The Community Relations Manager will be an Ambassador for this living center, inside and outside the building. Works continually in marketing the property to community referral resources to assure the property attains and maintains full occupancy. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center. Full time.

Duties and Responsibilities

  • Serves as an ambassador of goodwill to all who enter this living center.
  • Implements the Marketing plan – including tracking of referral source for all contacts.
  • Initiates and maintains contact with referral sources.
  • Follows up on all contacts with prospective residents and families.
  • Gives basic residence information and conducts tours for prospective residents, families and referral resources.
  • Follow policies, procedures and practices defined in the HPM Operations Manual, Employee Handbook, and state of Michigan HFA rule books, as well as fair housing and equal opportunity employment regulations.
Receptionist

Qualifications

Must possess a high degree of interpersonal relationship skills, and a capability of relating to a variety of people and personalities. Considerable initiative and judgment required. Word processing and clerical skills; pleasant telephone manner and greeting skills. Sympathetic attitude toward the care of the frail elderly; ability to read, write, and carry out directions; maturity to deal effectively with the demands of the job.

Scope and Purpose

The Receptionist serves as an ambassador of this living center within the community and supports the Administrator in meeting the overall responsibilities of administration for the property. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center.

Duties and Responsibilities

  • Serves as an ambassador of goodwill to all who enter this living center.
  • Answers and screens incoming telephone calls in a courteous and professional manner.
  • Greets visitors in a friendly, courteous, and professional manner.
  • Conducts tours and provide information to all inquiries with the intent of achieving application for residency or waiting list status.
  • Maintain records / statistics regarding inquiries.
  • Assist with evening and weekend activities and events, as scheduled by the Life Enrichment Coordinator.
  • Follows policies, procedures and practices outlined in the Heritage Property Management Operations Manual; compliance with state and local licensing regulations; and federal and state fair housing guidelines.
Resident Services Coordinator - LPN Manager

Qualifications

Education and experience relevant to working with frail elderly, as well as elderly having dementia. L.P.N. preferred. Course work or experience in gerontology. Combined nursing and management experience of at least 8 years. Compassion for serving population. Innovative and creative thinking processes. Must maintain current Michigan licensure or registration, as well as current first aid and CPR certification.

Scope and Purpose

RSC will oversee all services required to satisfy the resident service plan – including but not limited to medical/clinical aspects of care. Responsible for overall operation of the house in the absence of the Administrator. Work directly with the Administrator to assure goals and objectives of this living center are satisfied. Assure ultimate quality service delivery to each resident.

Duties and Responsibilities

  • Good will ambassador for this living center.Compliance with all federal, state, and local rules and regulations.
    Compliance with Corporate Operations Manual – implementation and enforcement of policies & procedures for daily operations
  • Conduct and Coordinate the Personal Service Assessment for each resident upon residency as well as periodic review of the
  • Assessment throughout the resident’s stay at this living center. Evaluate resident’s needs, condition and care, and initiates and develops an assistance plan for individual residents and instruction in self-help. Knowledge of residents’ conditions at all times.
  • Develop services plan in response to needs identified in the assessment.
  • Coordinates communication with family members, physicians, therapists, counselors, etc. as needed for each resident, individually.
  • Oversee and coordinate services with outside/ancillary service providers as needed to assure individual resident needs are met.
  • Oversee all Resident Services Personnel.
  • Train and is responsible for work performed by all resident services staff.
  • Hire and terminate employees in accordance with company’s policy and under the direction of the Administrator and ORBIS.
  • Assure sufficient and appropriately qualified staff is scheduled and on duty to assure compliance with resident service needs, safe practices, licensing and budget.
  • Perform written evaluations of employees and make recommendations for wage adjustments.
  • Review and evaluate all incident reports – take action to minimize impact as well as to reduce number and frequency of incidents.
  • Assure budget compliance in supplies, labor, resident revenue .
  • Share administrative on-call responsibility for the residence.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Resident Support Staff

Qualifications

Resident Support Staff are selected on the basis of such factors as a sympathetic attitude toward the care of the elderly, ability to read, write and carry out directions, and maturity and ability to deal effectively with the demands of the job. May be C.N.A.; C.E.N.A., or M.A, as well as non-certified.

Scope and Purpose

Will be assigned to provide service to a particular resident/ group of residents and will assure that all aspects of the residents’ Personal Service Plan are implemented. Must assure the resident is treated with dignity and respect, assuring that each resident remains optimally independent.

Duties and Responsibilities

  • Responsible to assure residents’ daily care and service needs are met, including all basic activities of daily living (bathing, grooming, hygiene, toilet assistance, dressing, eating, socializing, participating in activities, etc.)
  • Assists residents to participate in Life Enrichment Events – may participate directly through leading an activity, assisting the LEC, or assisting residents to attend.
  • Follows resident service plan for level of assistance and support needed.
  • Reporting changes in the resident’s condition and needs as they occur.
  • Light housekeeping chores, (including bed making, linen changes, straightening and dusting, trash removal, laundry, etc.)
  • Uses safe and proper techniques for chemical/cleaning solutions, as well as storage of products, tools, and carts.
  • Will practice appropriate safe, sanitary hygiene.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Shift Supervisor

Qualifications

Position may be staffed by L.P.N or equivalent (EMT, Military Medic, etc.) Prefer to have completed an Associate’s Degree program, or comparable course work – either college level or seminars and workshops (certification required). Trained in Medication Administration. Innovative and creative thinking processes. Must maintain current license or registrations, first aid and CPR certifications.

Scope and Purpose

Liaison to ensure that all service efforts are coordinated effectively and support the objectives outlined in the resident service plan. Work directly with the Resident Services Coordinator and Administrator to assure goals and objectives of this living center are satisfied. Assure quality service delivery to each resident.

Duties and Responsibilities

  • Follow and enforce company policies and procedures as stated in the Operations Manual.
  • Compliance with all federal, state, and local rules and regulations
  • Assist in communication with family members, physicians, therapists, counselors, etc. as needed for each resident, individually. Communicate concerns and actions to Resident Services Coordinator. Follow through as needed.
  • Assure that residents are treated with kindness and respect, protects residents from accidents and injuries; responsible for safety of residents in case of an emergency.
  • Participate in written evaluations of employees
  • Provide supervision of shift personnel. Communicate any concerns to the appropriate department manager.
  • Process all physician or health-care provider orders
  • Assure compliance with physician orders, and protocols established by outside/ancillary service providers, as noted in the resident service plan.
  • Oversee resident records – Perform charting duties and complete required documentation.
  • Participate in the development of the resident assessment and resident service plan
  • Assure resident service plan is followed by all staff.
  • Assist staff with move-in process for new resident (paper work, resident vital signs, documentation, and general assimilation)
  • Assure safe and proper techniques used with chemicals and cleaning products – including proper storage of products, tools, equipment, etc.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Medications Technician

Qualifications

L.P.N., E.M.T., Military Medic, C.N.A. or M.A. certification required. Must have satisfactorily completed training in medications – including administration and documentation. Must be able to demonstrate skill and knowledge of medications – identification, use, purpose, adverse effect, and contra-indications. Must maintain current certification or licensure.

Scope and Purpose

Responsibility for accurate and timely delivery of medications and treatments to residents, in keeping with the physician orders. Also responsible for communicating any concerns to the physician. Additionally will perform services of resident support staff as directed in the individual service plan.

Duties and Responsibilities

  • Administration of medications and treatments as prescribed by physician
  • Appropriate documentation of medication and treatment administrations
  • Documentation of events and incidents
  • Summary documentation in resident records
  • Direct care and service to residents as needed
  • Communicate appropriately with residents, family members, physician, support staff, and ancillary care providers
Life Enrichment Coordinator

Qualifications

Education and experience relevant to working with frail elderly, as well as elderly having dementia (including Alzheimer’s disease). Course work or experience in gerontology. Compassion for serving frail elderly population. Innovative and creative thinking processes. May also be certified as recreation therapist, COTA, OT, PTA, or credentialed activity director.

Scope and Purpose

The Life Enrichment Coordinator is responsible to plan and carry out activities and social events for all residents. This person will develop an overall program to aid in the enrichment of the life of each resident. Will also participate in the Assessment process for residents.

Duties and Responsibilities

  • Assures residents maintain social interactions, minimize tendency to become reclusive.
  • Encourage residents’ involvement in Resident Council and other committees.
  • Plan and conduct large and small group events, as well as onsite and off-site events.
  • Maintain interaction with residents who are prone to stay in their room and not participate in events.
  • Participate in the assessment process for all residents and prospective residents.
  • Takes social history.
  • Maintain compliance with budget: salary, supplies, entertainment, transportation
  • Follow guidelines specified in the operations manual, as well as the state and local guidelines, Alzheimer’s Association guidelines, and best practices for senior activity programs.
  • Recruit, coordinate, and oversee volunteers
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Life Enrichment Assistant

Qualifications

Life Enrichment Assistant is selected on the basis of such factors as a sympathetic attitude toward the care of the frail, ability to read, write and carry out directions. Maturity and ability to deal effectively with the demands of the job. Education and experience relevant to working with frail elderly, as well as elderly having dementia (including Alzheimer’s disease). Course work or experience in gerontology. Compassion for serving frail elderly population. Innovative and creative thinking processes.

Scope and Purpose

Life Enrichment Assistant assures residents are afforded the opportunity for organized and coordinated activities during these typically low activity time periods.

Duties and Responsibilities

  • Conducting group activities including games, exercise, sing-along, book club, Bible study, baking, etc.
  • Participate in outings
  • Assist volunteers as needed
  • Assist LEC in developing monthly calendar of events.
  • Visiting with residents one on one for increased socialization
  • Directing and assisting speakers, entertainers, etc., with set up
  • Assisting residents to participate for maximum benefit of the event;
  • Specific tasks and activities as directed by the Life Enrichment Coordinator.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Records Specialist

Qualifications

Must possess a high degree of interpersonal relationship skills, and a capability of relating to a variety of people and personalities. Considerable initiative and judgment required. Word processing and clerical skills; pleasant telephone manner and greeting skills. Sympathetic attitude toward the care of the frail elderly; ability to read, write, and carry out directions; maturity to deal effectively with the demands of the job.

Scope and Purpose

The Records Specialist supports the Resident Services Coordinator in meeting the overall clerical responsibilities for the Resident Services department. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center.

Duties and Responsibilities

  • Scheduling: staff; orientation and training; resident assessments; Service Plan Review Conferences; employee performance review
  • Track Incidents and recap: resident incidents; employee incidents and accidents – including processing workers’ compensation reports;
  • Resident Records: set up, audit and thin as needed. Maintain documentation including TB, Hepatitis B, flu vaccine monitoring; Insurance and MI Choice paperwork
  • Follows policies, procedures and practices outlined in the Heritage Property Management Operations Manual; compliance with state and local licensing regulations; and federal and state fair housing guidelines.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are met.
Chef - Director of Culinary Services

Qualifications

Experience in hospitality food service; knowledge and understanding of geriatric dietary needs and concerns; applicable certification in food service management, sanitation, and other certification as appropriate. Complete understanding of safe food handling techniques, menu planning, and the nutritional needs of the geriatric population. Must have either a degree in culinary services, CDM, or have extensive training and experience in food service and supervision.

Scope and Purpose

Overall responsibility for the provision of a high quality dining service that takes into account resident preferences and dietary considerations in compliance with applicable food and sanitation regulations.

Duties and Responsibilities

  • Supervises and assists staff in the production of all menu items, including recipes and production records, using high quality ingredients, operating kitchen equipment, portioning and garnishing.
  • Compliance with Operations Manual and all applicable local, state and federal regulations.
  • Participates in Personal Service Assessment process.
  • Interviews residents at move in and periodically thereafter to determine food preferences, and strives to accommodate special requests.
  • Assure compliance with diet orders, monitor weights and nutritional status of residents, monitor resident intake and consumption – Coordinate interventions with Resident Services Coordinator and Resident Services Staff.
  • Maintains appropriate documentation as required by HPM and licensing regulations.
  • Quality assurance for all food service
  • Plans meal production and assigns tasks to ensure equal distribution of work and promote teamwork.
  • Hire, train, supervise, coach and evaluate employees
  • Assures compliance with all budget lines.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Cook

Qualifications

Experience and training in cooking, applicable certification. Knowledge of sanitary food handling techniques.

Scope and Purpose

Responsible for provision of high quality meal service, compliance with menus, policies, procedures, and regulations in the safe handling of foods and utensils.

Duties and Responsibilities

  • Comply with policies and procedures of this living center, as well as state and local rules and guidelines.
  • Preparation of all foods and beverages for meals, within guidelines of menu, policy, procedure, and regulations. Assures food is served properly, at the correct temperatures and in and appetizing manner.
  • Monitors food / plates that are returned to the kitchen. Communicate appropriate information to Chef and Shift Supervisor.
  • Properly completes required documentation of temperatures, foods used etc.
  • Immediately reports any malfunction in equipment or physical plant.
  • Properly utilizes food, supplies, and equipment to assure minimal waste, damage or theft.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Kitchen Utility Worker/Dishwasher

Qualifications

Utility workers/dishwashers are selected on the basis of such factors as a sympathetic attitude toward the elderly, ability to read, write and carry out directions. Maturity and ability to deal effectively with the demands of the job.

Scope and Purpose

To assure that dishes and utensils are properly cleaned and sanitized after use. Assure dining room is clean and sanitary after all meals.

Duties and Responsibilities

  • Assures food is served properly, at the correct temperatures and in and appetizing manner.
  • Monitors food / plates that are returned to the kitchen. Informs cook if a particular food is not eaten by multiple residents.
  • Offers substitute items when residents decline a menu item. (as directed by the Food Service Manager)
  • Make sure any trays sent out on Room Service are gathered and returned to the kitchen within 2 hours of meal time.
  • Pours coffee and beverages for residents in the dining room.
  • Washes and sanitizes all dishware and utensils
  • Cleans dining room after meals – including sanitizing table tops, wiping down chairs, vacuuming etc. Also cleans salt and pepper shakers, sugar dish, cream containers, etc.
  • Put away all cleaned dishes.
  • Sweep and mop kitchen floors after each meal.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Housekeeping and Laundry Supervisor

Qualifications

Experience in cleaning of hotel, health care environments, or senior properties. Supervisory experience or completion of an approved supervisory skills training program. Ability to work with frail elderly and elderly with dementia disorders.

Scope and Purpose

The Housekeeping Supervisor is responsible to assure that all areas of the Assisted Living Residence are maintained in a clean and odor free condition, assuring a safe, pleasant and homelike environment for our residents. To assure that all flat laundry are clean and sanitized, and properly folded and stored ready for use. To assure that all personal laundry assigned is maintained in proper condition – treated for stains and spots, mended properly washed and dried (manufacturer’s recommendations), folded or hung on hangers and returned to owner promptly. Ironing as required. This is a working supervisor, actively involved in cleaning and laundry.

Duties and Responsibilities

  • Follow operational policies and procedures as written, as well as assure compliance with local, state and federal rules.
  • Assure safe use and storage of all chemicals, cleaning products, supplies and equipment.
  • Hire, train and supervise department personnel. Schedules personnel, evaluate work performance, responsible for disciplinary or corrective action for performance discrepancies or rule violations.
  • Performs and supervises various cleaning jobs on a regular schedule: resident apartments on a weekly basis; resident laundry on a weekly basis.
  • Schedules, supervises and performs “heavy cleaning”, window washing, and mattress rotation.
  • Assure compliance with supply, equipment, and labor budget.
  • Inventory and ordering of all cleaning supplies, equipment, bed and bath linen
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Housekeeping and Laundry Assistant

Qualifications

Housekeepers and Laundry Assistants are selected on the basis of such factors as a sympathetic attitude toward the care of the frail, ability to read, write and carry out directions, and maturity and ability to deal effectively with the demands of the job. Physical ability to lift, push and pull equipment (including mops and vacuum cleaners), and sufficient energy to perform all tasks assigned. Prefer experience in housekeeping and/or laundry service in hotel or health care setting. Experience with senior population helpful.

Scope and Purpose

To assure that all areas of the Assisted Living Residence are maintained in a clean and odor free condition; that all flat laundry (bed linens, towels and face cloths, table linen, napkins, etc.) are clean and sanitized, and properly folded and stored ready for use; that all personal laundry assigned is maintained in proper condition – treated for stains and spots, mended properly washed and dried (manufacture’s recommendations), folded or hung on hangers and returned to owner promptly. Ironing as required and directed by supervisor.

Duties and Responsibilities

  • Follows operational policies and procedures of this living center, as well as complies with applicable state and local rules, regulations and laws.
  • Heavy cleaning of all resident apartments as assigned by Housekeeping Supervisor. (Vacuuming, cleaning bathrooms, windows and walls, etc.)
  • Cleaning of all common areas, including dining rooms, and activity/Community Rooms
  • Dusting all furniture, lamps/light fixtures, handrails, baseboards, etc.
  • Cleans and sanitizes all bathrooms, refills paper towels, toilet tissue, and soap dispensers.
  • Cleans windows and mirrors.
  • Check furniture for debris, spots, nicks, etc., and repairs/remedies.
  • Empties trash. Remove to dumpster(s), process recyclables.
  • Identifies potential maintenance issues – completes work orders.
  • Uses safe and proper techniques for chemical/cleaning solutions, as well as storage of products, tools, and carts.
  • Collect soiled laundry from designated collection points.
  • Sort laundry, inspect for spots, stains, tears, etc.
  • Treat spots and stains, mend prior to washing.
  • Launder in keeping with manufacturer’s directions.
  • Fold or hang as directed by supervisor (in keeping with residents request).
  • Iron as required.
  • Return laundered items to proper resident.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Maintenance Supervisor

Qualifications

Experience in maintenance of apartment or senior care, health care or other “residential/institutional” properties, ability to read, write and carry out directions, and maturity and ability to deal effectively with the demands of the job. Experience with senior population helpful. Ability to work with frail elderly or elderly with dementia.

Scope and Purpose

Maintenance Technician and Crew are responsible for the maintenance of this entire living center building and grounds.

Duties and Responsibilities

  • Preventive maintenance to assure all equipment and systems are fully operational.
  • Routine maintenance to assure all equipment and systems are full operational.
  • Repair work will be scheduled, and performed upon completion of a written work/repair order.
  • Annual apartment inspections
  • Responsible for overseeing the work of outside contractors.
  • Responsible for weeding flower beds.
  • Responsible to assure that driveway curbs are properly marked before snow plowing season begins.
  • Responsible to assure exits are clear of snow and ice in winter and that salt is properly applied and removed to prevent “slip and fall accidents.”
  • Responsible for fire, weather and life-safety program – including fire/severe weather drills, sprinkler systems, emergency call systems, fire/alarm system, and general disaster preparedness.
  • Assure compliance with fire codes – conduct at least semi-annual inspections of the living center using the Fire Safety
  • Regulatory Compliance Audit tool.
  • Assure compliance with terms and conditions of applicable state, local and federal law, rules and regulations.
  • Assure compliance with Operations Policies and Procedures.
  • Serve as staff liaison for men’s club
  • On-call responsibility for the residence.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Maintenance Assistant

Qualifications

Experience in maintenance of apartment or senior care, health care or other “residential/institutional” properties, ability to read, write and carry out directions, and maturity and ability to deal effectively with the demands of the job. Ability to prepare walls and surfaces and paint neatly. Ability to operate carpet and upholstery cleaning equipment. Self-starter, able to work with minimal supervision. Ability to work from a list. Ability to identify problems and report concerns to supervisor. Experience with senior population helpful. Ability to work with frail elderly or elderly with dementia.

Scope and Purpose

Maintenance Assistant is responsible under the direction of the Maintenance Supervisor for maintaining building and grounds.

Duties and Responsibilities

  • Routine maintenance
  • Repair work performed upon completion of a written work/repair order.
  • Painting of vacant apartments as directed by Maintenance supervisor.
  • Carpet cleaning in resident apartments and general community areas as directed
  • Upholstery cleaning as directed
  • Responsible for weeding flower beds.
  • Responsible to assure exits are clear of snow and ice in winter and that salt is properly applied and removed to prevent “slip and fall accidents.”
  • Will assure gates are secure around the specialty care courtyard.
  • Will routinely inspect the exterior of the building – including all sidewalks and parking areas, and take appropriate action to assure optimal condition is maintained.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.
Resident Porter

Qualifications

Resident Porters are selected on the basis of such factors as a sympathetic attitude toward the needs of older adults, ability to read, write and carry out directions, and maturity and ability to deal effectively with the demands of the job.

Scope and Purpose

Will be assigned to provide service to a particular resident/ group of residents or area of the home. Will assure the resident is treated with dignity and respect, encouraging each resident to remain optimally independent.

Duties and Responsibilities

  • Follows company policies and procedures, as stated in the Operations Manual, and as directed by the Supervisor.
  • Assists residents to participate in Life Enrichment Events
  • Will report observations of resident status or condition changes to the Supervisor.
  • Light housekeeping chores, (including bed making, linen changes, straightening and dusting, trash removal, delivering towels to residents, )
  • Assist with meal service including setting and clearing tables, helping residents to and from dining room, set up in dining room for residents who require or desire clothing protectors, help with cream or sugar or opening jelly or other packets.
  • May deliver and pick up trays for room service meals.
  • Distributing water and snacks to residents
  • Distribute mail and newspapers to the proper residents
  • May check on residents who have pulled their call-cord, but may NOT do any “hands on care”
  • Assist residents to set up for personal hygiene or grooming but does not assist with hygiene or grooming
  • Uses safe and proper techniques for chemical/cleaning solutions, as well as storage of products, tools, and carts.
  • Stocking of resident supplies, help with inventory of house supplies.
  • Will practice appropriate safe, sanitary hygiene.
  • Other duties as assigned or as may be necessary to assure that the goals and objectives of this living center are fulfilled.