Coronavirus Precautions

Heritage Senior Communities continues to monitor the latest coronavirus (COVID-19) updates from the
Center for Disease Control and Prevention (CDC). Our management team have implemented protocols
that are consistent with CDC guidelines to ensure the quality and safety of our residents.

What is Heritage Senior Communities doing to prepare for coronavirus?


  • Monitoring the latest updates from the CDC and our State Departments of Health
  • Educating our residents and staff on the latest CDC guidelines
  • Working hand in hand with our local County Health Departments on location-specific concerns
  • Encouraging our residents, as well as their families and visitors, to follow CDC prevention
    guidelines and monitor for symptoms
  • Developing protocol to enable quick responses as needed

What is Our Current Protocol?

We are taking precautions for the health and safety of our residents in both Assisted and Independent Living Communities

Protocol for Assisted Living includes:

  • The level of safety protocols for visiting our assisted living communities is determined by the State of Michigan and the Michigan Department of Health and Human Services as seen on the MI SAFE START MAP. Each county is given a LETTER GRADE based on multiple factors including Daily Cases/Tests per Million, Positive Tests, Syndromic Percent of ER Visits, etc.
  • Visitors essential to the care of our residents must complete a health screening questionnaire and log body temperature.
  • Weekly testing of all staff is ongoing. Residents are tested if there is a positive staff test or if potential symptoms or exposure are suspected.
  • Employees will stay home if they have any of the following symptoms: fever, sore throat, cough, shortness of breath, body aches, chills, diarrhea, nausea, or respiratory problems.
  • Dependent upon testing status, residents may be able to participate in small group activities and communal dining – all with safety measures in place such as masks, social distancing and frequent sanitization.
  • “Window Visits” are always available, regardless of county rank. Each community is able to accommodate airlock/vestibule visits during inclement weather.
  • Indoor Visits are available on a scheduled basis when the county is ranked at LEVEL D or better.
  • All sites have or will soon complete THREE vaccination clinics so that all residents and staff who choose to be vaccinated are able to receive TWO doses.

    Protocol for Independent Living includes:

    • Residents are encouraged to limit their visitors to those essential to their care. 
    • Anyone entering the building can be asked to complete a health screening before entering; which includes a temperature check and questionnaire.
    • Residents are encouraged to stay in their apartments, common areas and lounges have limited hours of operation and capacity.
    • Group social activities have been modified to accommodate social distancing.
    • Suspending all transportation, with the exception of limited grocery runs for those with no other means of obtaining supplies.
    • Employees will stay at home if they have any of the following symptoms; fever, sore throat, cough, shortness of breath, body aches, chills, diarrhea, nausea, or respiratory problems.



      What can you do to reduce your risk of getting coronavirus?

      Follow CDC guidelines for prevention, which include

      – Avoid close contact with people who are sick –
      – Avoid touching your eyes, nose, and mouth –
      – Wash your hand often with soap and water for at least 20 seconds –
      – Stay home when sick –
      – Cover your cough –

      What can you do to help?

      Temporary or Long Term Employees Needed!

      Are you looking for a new job, a temporary position, or just want to help out your community during this pandemic? Apply Here

      Other Ways to Help: Make a Resident Smile

      How can the community help our elderly residents without coming into contact with them? There are many ways to continue to bring joy and socialization to their lives! Check out some ideas below:

      1. FaceTime, Call, Email or Text your loved ones, grandparents, friends and family that are in quarantine. 

      2. Donate activities for our residents to do such as: puzzles, books, card games, movies, magazines,  etc.

      3. Send them your favorite devotional, or Bible verses

      4. Send care packages, handwritten letters, or printed out photos

      5. Donate DIY arts and crafts such as: paint, paper, coloring supplies, crafts, color inside-the-lines books, crochet supplies, etc.

      6. Send them a plant to grow in their apartments

      7. Do they have an iPhone or social media? Send them YouTube videos, send your favorite song or a playlist you made for them, chat with them online, get them to download games, send funny memes/jokes to cheer them up, stay in contact!!